Make Travel stress-free with MORAFIQ: A Guide To Our City Terminal Baggage Check-In Service

City Terminal Baggage Check-In Service

Traveling by air can be a stressful experience, but it doesn’t have to be! With MORAFIQ’s City Check-in Service, you can make your next flight much simpler and more enjoyable. Read on to find out how you can make the most of this service if you’re in Abu Dhabi!

What exactly is a City Check-in service?

When you arrive at the airport, the last thing you want to do is to wait in never-ending queues at airline counters or lug your heavy bags around with you. MORAFIQ’s revolutionary off-airport baggage transfer and passenger check-in services allow you to check in your bags in advance at a convenient location if you’re traveling through the Abu Dhabi airport. 
We work tirelessly to make your air travels feel lighter than air! Our service saves you time and hassle when traveling by air and brings you the trust of reputed organizations like OACIS, Tourism 365, Etihad Airport Services, and Abu Dhabi Airport Company, who have joined forces to bring you this prestigious joint initiative known as MORAFIQ. Next time you travel, make sure your itinerary allows you to experience the freedom and flexibility that MORAFIQ offers its passengers!

What MORAFIQ does for you?

Morafiq is a straight-up walk-in service that offers passenger convenience and creates a seamless travel experience for you. Our advance bag drop & early check-in add freedom, fun and flexibility to your travel. All you need to do is to walk-in directly and the MORAFIQ team will gladly help you out! 
Our mission is to transform Abu Dhabi into a 365-day tourist destination and offer world-class services to passengers shuttling in and out of the Emirate in order to become a true travel companion to all our passengers. Please note that currently, MORAFIQ’s City Check-in services are only available to passengers traveling by Etihad Airways, Air Arabia, WIZZ Air, and EGYPTAIR! 

How to use MORAFIQ’s exemplary City Check-in service?

Here you go:

Step 1: Advance Bag Drop & Early Check-in.

All you need to do is just walk-in to the  Abu Dhabi Cruise Terminal at Zayed Port in Mina Zayed, Abu Dhabi, and check in for the flight and drop off your bags 24 hours in advance, up to 4 hours before your scheduled flight departure! Keep in mind that you won’t be able to check in your bags if you’ve reached our terminal less than 4 hours before your flight! 

Step 2: Seamless Check-in

Once you’ve brought your bags to our Abu Dhabi City Check-in,  just drop them off with our Check-In Agent! Our Check-in Agent will then weigh and tag your bags, and hand you a boarding pass along with your Baggage Tag receipt. Don’t forget that you’ll need to present this boarding pass when you check in at the airport so keep it safe and handy!

Step 3: Be on your way

After collecting your boarding pass and baggage tag receipt, you can be on your way as MORAFIQ will proceed to take care of your baggage hassles! Get ready to invest some time at the airport and enjoy award-winning Abu Dhabi airport lounges, unparalleled duty free shopping experience, or relish a refreshing cup of coffee before your flight as your baggage worries were just taken away! 

Step 4: Baggage Transfer

Once you’ve handed your bags to MORAFIQ at our Abu Dhabi City Check-in, our highly trained staff proceeds with the baggage transfer process. Your bags are transferred to the airport in our highly secure, real time monitored and tracked fleet. Peace of mind guaranteed! 

Step 5: Airport Delivery

Your secured baggage finally makes its way to the airport! MORAFIQ, along with the authorized airline and airport staff  verifies your bags and injects them into the airport baggage management system!

Step 6: Time to collect your bags

Once you’ve landed after a safe and hassle-free flight, you can collect your bags directly at the destination airport! 

Step 7: And that’s it!

Feel free to call us on our Toll-Free number, 800-667-2347, before, during, or after your air travel if you have any questions about MORAFIQ, and we’ll be happy to answer them for you! 

Once you’ve landed after a safe and hassle-free flight, you can collect your bags directly at the destination airport!


  • Skip long airport queues, especially during peak periods.
  • Fast track to immigration as MORAFIQ takes your baggage hassles out of the picture.
  • Travel Bag free and make the most out of your trip.
  • Safe and Secure baggage handling that ensures your belongings are safely tucked away.
  • Full Baggage Insurance* to assure you of our responsible approach to baggage transfer.

Make sure you give us a chance to better your next air travel adventure because our list of benefits is only getting longer! Fly with the assurance of a seamless off-airport check-in and baggage transfer experience! Choose MORAFIQ!

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See you on your next trip!
*T&C apply